General

Lombards is the trading name of Lombards Law Limited (company registration no. 7838911).

We are authorised and regulated by the Solicitors Regulation Authority (SRA) (no. 670028).

In accordance with SRA Indemnity Insurance Rules, we maintain professional indemnity insurance.

We are registered for VAT (no. 130669323).

The word ‘partner’ is used to refer to a director of Lombards Law Limited or an employee or consultant solicitor with the equivalent standing and qualifications.

We are committed to giving our clients an excellent level of service. However, in the event that you are dissatisfied with any aspect of the work being carried out or an invoice issued, please speak to Matt Gingell, Partner, in the first instance and he will do his best to resolve any difficulties. Should any issue remain unresolved you should set out your concerns in writing to Matt Gingell, who will reply in writing as soon as possible.

In the event we are unable to resolve your concerns, the SRA provides a complaints system.

If, having exhausted our internal complaints procedure, you still remain dissatisfied you may wish to contact the Legal Ombudsman (by telephone 0300 555 0333 or by post at PO Box 6806 Wolverhampton, WV1 9WJ or by email enquiries@legalombudsman.org.uk ). The website is www.legalombudsman.org.uk

Normally you will need to bring a complaint to the Legal Ombudsman within six months of receiving a final written response from us about your complaint.

Your use of this website is governed by our terms and associated website policies.

This website is protected by copyright and database right, both of which are owned by Lombards Law Limited. You are prohibited and shall not publish, transmit or reproduce or otherwise use any image featured on this website other than for personal use.

“Lombards” is a registered trademark.